FAQ
What types of vehicles are available in your fleet?
Our fleet includes luxury sedans, SUVs, stretch limousines, and party buses. Each vehicle offers a unique experience to match your needs. Whether you’re looking for a comfortable ride to a business meeting, a stylish car for a special celebration, or a spacious party bus for an event, we have the perfect option for you.
Do you offer transportation for special events?
Yes, we specialize in transportation for all types of special events, including weddings, proms, birthdays, and corporate gatherings. Our professional chauffeurs ensure that you arrive at your destination in comfort and style. We focus on making sure you enjoy your ride just as much as the event itself, with services tailored to meet all your needs.
How to book a limousine service?
Start by completing our online quote request form to receive a detailed price via email. Once you approve the quote, we’ll send a secure payment link. After your credit card is verified, you’ll receive a booking confirmation. If you encounter any issues booking online or via email, feel free to reach out at 647-920-1346. We’re happy to assist you as well.
What areas do you cover with your limo service?
Black Premium Limo operates across Ontario, offering luxury transportation in major cities and surrounding areas. Whether you’re heading to a local event, need an airport transfer, or require cross-border transportation, we are here to provide reliable, comfortable, and stylish transportation throughout Ontario and beyond.
Can I schedule multiple stops during my ride?
Yes, you can. Whether you need to make several stops for errands, business meetings, or sightseeing, we will accommodate your needs. Simply provide us with your planned stops when you are booking, and our chauffeurs will ensure you reach each destination promptly and in comfort.
What is your refund and cancellation policy?
At Black Premium Limo, we understand that plans may change. While we encourage cancellations to be made in advance to ensure smooth adjustments, we are flexible and happy to assist with any changes you need. Please reach out to our customer service team, and we’ll work with you to find the best solution.
Are your chauffeurs licensed and insured?
Yes, all of our chauffeurs are fully licensed, insured, and professionally trained. They are dedicated to providing safe, courteous, and reliable service, and committed to ensuring your ride is smooth and stress-free. They aim to give you peace of mind as you travel in comfort and style to your destination.